At the benchRepairs
Mended here,not posted away.
A snapped chain, a clasp that will not close, a ring half a size out. The bench that puts them right is inside this shop, and for most small jobs the piece never leaves the building.

Stand-in. The real shot here is a close one: the clamp and the ring in it.
Six jobs, onebench.
Six jobs cover most of what comes over this counter broken. Every one is done inside the building, at the same bench that makes the custom orders.
Ring resizing
Whether the ring needs letting out or taking in, it is fitted on the finger before it leaves.
Chain & clasp repair
A parted link rejoined, or a clasp that has stopped holding replaced with one that does.
Re-stringing
Pearls and beads moved onto fresh knotted thread before the old one gives way.
Cleaning
Years of wear lifted out of the pattern. Nothing comes off the weight.
Polishing
Fine scratches worked back to a bright surface at the wheel.
Rhodium plating
White gold re-plated when the warmer colour underneath begins to show.

Stand-in
The look, then the quote.
Hand a piece over and it is looked at while you stand there. Under the loupe most repairs explain themselves in a minute: which link opened, whether the clasp is worth keeping, how far a ring can safely move.
Then the quote, before anything is touched. If a mend would cost more than the piece deserves, we say so at the counter. Sometimes the honest answer is a new chain, priced by the gram like everything else in the shop. The chains →
The bench keeps the shop’s hours, and for most jobs the piece stays in the building from hand-over to collection. Small ones come back in [typical turnaround, days not weeks, confirm with the owner].
Once it is mended, keeping it bright is the easy part. Caring for high-carat gold →
The longer answers
Resizing and polishing each carry a page of their own. The third page is for the piece past mending, because its gold still weighs what it weighs.
The sizing stick
A ring partway down the steel stick, the size numbers catching the bench light.
Ring resizing
Up or down, fitted before it leaves the shop.
At the wheel
A patterned bangle held to the polishing wheel, the colour coming back along one edge.
Cleaning & polishing
The colour brought back without touching the weight.

Old gold exchange
The gold you already own, on the scale in front of you.
Broken?Bring it in.
No repair form, no postage bag, no appointment. Put the piece on the counter and it is looked at while you stand there, with the quote settled before anything starts.
364-378 Prospect Road, Kilburn SA 5084
Tuesday to Sunday, 10:30am – 6pm